Refund & Dispute Policy

Refund Process

Once your return is delivered to our facility, the item will be inspected to ensure it meets our return conditions.

If approved:

• The refund will be processed to the original payment method
• Refunds are typically issued within 5–10 business days after inspection

Original shipping fees are non-refundable, unless the return is due to a confirmed workmanship defect.

Partial or Denied Refunds

Refunds may be partially reduced or denied if:

• The item shows signs of use, damage, or alteration
• The item is returned incomplete or without original packaging
• Return conditions outlined in our Return Policy are not met

Disputes & Chargebacks

If you experience an issue with your order, we encourage you to contact us directly first so we can assist you.

Initiating a chargeback without contacting us may delay resolution and could result in the dispute being contested with supporting documentation.

Refund Timing & Processing

Please note that refund timing may vary depending on your payment provider and financial institution.

We are not responsible for delays caused by payment processors or banks after a refund has been issued.